We currently ship to all 50 states.
Standard: Free and tracked on all orders placed on or after Tuesday March 10th, 2014, and delivered within 10 working days after despatch
Express & Duty Paid: $30.00 flat rate shipped from the UK and delivered within 2-4 working days
Please note: All orders are shipped from the UK. As such, any orders over $200 may be subject to import duties and taxes, payment of which is the responsibility of the person placing the order, unless you have selected Express & Duty Paid shipping where duties are paid by us. If you have any questions related to customs charges you are advised to contact your local customs office.
Click here for more information on delivery
Making a return couldn't be easier!
We now offer free returns via UPS. Click here for more information
We promise to refund any items that you are not completely happy with when you return it to us in saleable condition by mail to our warehouse in New Jersey within 14 days of receipt, or to your nearest store (excluding Nordstrom stores) within 1 month of receipt. Refunds will be credited to your original method of payment.
For hygiene reasons we cannot offer refunds pierced jewellery, underwear or swimwear if the hygiene seal has been removed, or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose.
Please also note that items must be returned with all of the barcode tags intact. Your items should be in their original packaging. Any shoes returned to Topshop.com must not be worn, and must be returned in their original box.
Topshop stores outside of the USA currently do not offer refunds or exchanges on any Topshop.com purchases. We are sorry for any inconvenience this may cause you.